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TMC has a built-in process of handling inquires received from advertising. The customer is not left waiting for a reply. An automated process takes over keeping in touch with the proposed customer. Necessary indications are sent to relevant departments to follow up the case. A grading system is already working in place where a total log of events is sent to the department head. This is an advanced system. |
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How does the TMC handle inquiries from advertising?
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