If you have a TMC account, you can sign in to check your Order Status. If you do not have an account, you may call...

If you have correctly entered all your information and have not received a PO/LOI form please check your junk mail folder and white-list helpdeak@2tmc.com, we sug...

If you prefer to order by phone, please call us  at +919418056789 or +380669635241 or +1 916 258 7445, seven days a week, 9 a.m.-6 p.m. EST, and our knowledgeable Cu...

Unfortunately, tax-exempt orders cannot be placed through TMC. Normally TMC does not have controlTax-exempt orders must be placed through TMC Customer Service. To...

The payment is done either by an irrevocable Letter of credit from an established reputed international Bank or by pre-payment through wire transfer or a Banker's Cheque....

As a policy TMC does not accept payment by credit card. However as TMC will only charge your credit card for your purchase order, that is 3.3 % of the invoice val...

Pre-authorization holds normally expire within 15-30 days depending on your financial institution. But TMC has no facility of pre-authorization. We charge your ca...

Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement. However, the shipping address you wish...

Only LOI charges can be paid by a credit card. The charge for your order will appear on your credit card as: "LOI*TMC"....

Orders received are processed within thirty business days of payment authorization Please note that on occasion, such as during holidays and large sale events, th...

For any technical difficulties you are experiencing with our website, please call us at +380669635241, seven days a week, 9 a.m.-6 p.m. EST, or email us at: support@2tm...

We do everything we can to ensure that your experience at TeraMed makes your life just a little easier. To cancel your order, please call us at +91 172 5013133 or +380669635241, seven days a week, 9 a.m.-9 p.m. EST, or ...

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If you want to buy an IECP device from TMC please click here.. we will guide you in the entire process. Choose Model from the dropdown list....

Shipping - Your order will be shipped within the accepted terms as per your acceptance and confirmation. Transit time is as per this mode of transport. Normally shipping is the fastest mode as this is shipped by Air. Bu...

Please let us know the destination and we shall inform you of the exact cost soon. Please open a support ticket to let us know. click here......

Goods are sent by Air or cargo service to all locations internationally and via local transport within Ukraine or Europe. The shipping charge is added automatically to your order and will appear in the invoice sent...

Yes - we do sell in all countries of the world. We have a dealers network at present in 17 countries and we are on the lookout for more dealers in other countries. We have manufacturing capabilities in just one country that is Ukraine with...

A good Price:   TMC has a transparent price quote system which is most competitive. You...

If you have already taken a price quote and want to buy an iecp equipment then please use the purchas...

Yes it is possible to upgrade the equipment you purchase before two weeks of despatch. But you may not be ab...

Though it is not a good idea to add a password so that a person can lock the equipment ,yes it is possib...

It normally depends from country to country that has set rules for people who are certified to function in a...

We will arrange to install the equipment at your centre on additional payment: You will have to p...

Yes as presence is required during working of any medical equipment. It is mandatory for the service provide...

Normally, we will provide free updates that are available to the equipment software for a period of one year...

Yes we can provide you with photographs and videos so that you could make your own advertisement material as...

Yes We will not only train your technician/user in handling the equipment we will also train him in maintena...

Yes, mostly TMC company engineer installs the equipment at your centre. But if we have a trained engineer or...

Yes it is possible to cancel the order. But you may have to pay reasonable cancellation charges towards the...

We do not give any certificate on completion of training on site. However when a user or his representative...

The billing will be done in favour of the company purchasing the equipment. This is an online process. You w...

The payment is transferred through your bankers. You will have to inform your bankers about your intentions...

We would accept a Bankers transfer to our account. An irrevocable letter of credit in our favour. Or payment...

It is possible to have transit insurance for the equipment to be shipped in your country. You will have to a...

We can accept payments in USD,EURO,UAH and INR. However, we can also accept in BHD,SAR,GBP....

If the order is placed with TMC  in Ukraine, then the details will be as follows: TMC Europa...

Normally, the equipment is priced as FOB. If in certain cases it quoted as CIF then the company pays for the...

Placing an Order and Buying from TMC is easy and secure. Getting an online price requires just a few steps: Select an equipment you would like to purchase, and get an instant price quote http://2tmc.com --&gt...