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  • What are your shipping options?

    22-11-2022 10:45 PM
    Shipping - Your order will be shipped within the accepted terms as per your acceptance and confirmation. Transit time is as per this mode of transport. Normally shipping is the fastest mode as this...
  • Why don't you ship to a P.O. Box address?

    22-11-2022 10:45 PM
    We do our best to accommodate shipment to anywhere and understand that not all of our customers have traditional/conventional street addresses. To provide the mos...
  • Can I have my order redirected to another address if my order has already been shipped?

    22-11-2022 10:46 PM
    Unfortunately, once your TMC equipment order ships it must go to the address provided at the time you placed your order. If you cannot receive or pick up your ord...
  • Why do you require a signature to receive an equipment ?

    22-11-2022 10:47 PM
    Most of our shipments contain valuable equipment and we like to ensure that our customers receive their equipment safely. If you will not be at the shipping addre...
  • What happens if I am not available to sign for my equipment receipt ?

    22-11-2022 10:48 PM
    Most carriers and and also rulings by custom and tax authorities require that you authenticate a purchase and prove that you have received the equipment you ordered. Besi...
  • Whom should I contact if my shipment arrived later than expected?

    22-11-2022 10:49 PM
    We sincerely apologize for any inconvenience this may have caused. We do everything we can to ensure your experience at TMC makes your life just a little easier, and your satisfaction is important to us. Please open a ...
  • What should I do if my shipment is lost?

    22-11-2022 10:49 PM
    We sincerely apologize for any inconvenience this may have caused. We do everything we can to ensure your experience at TMC makes your life just a little easier, and your satisfaction is important to us. Please open a ...
  • What should I do if my shipment arrives damaged?

    22-11-2022 10:50 PM
    As delivery to your site invoves handling of your equipment by personel from the shipping company TMC has very less control over this handling. However TMC makes every ef...
  • What should I do if my shipment is missing an item(s)?

    22-11-2022 10:51 PM
    It is most unlikely that any item is missing as during shipping a three stage check is carried out as per the packing list. However it could be possible your shipment was...
  • Do you ship internationally?

    22-11-2022 10:53 PM
    Yes, we do ship internationally. We ship TMC products that are eligible for Standard Ground Shipping to all states and oblasts. TMC products that require Standard...
  • What is clean glove Delivery and installation ?

    22-11-2022 10:53 PM
    TMC is pleased to offer clean glove delivery service on select equipment models. clean glove delivery service includes: Delivery of your TMC Medical equipment by trained professionals Placing the equipment in...
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